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Frequently asked questions

We now have an FAQ list that we hope will help
you answer some of the more common ones.

1. WHAT IS SINFIN’S CUSTOMER CARE NUMBER?

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2. WHAT ARE THE WORKING HOURS/DAYS OF CUSTOMER CARE?

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3. IS IT A TOLL FREE NUMBER?

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4. DO CALL CENTRE CALL UP DEALERS FOR CALL REGISTRATION?

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5. SOMETIMES CALL CENTRE PUTS ON HOLD FOR LONG TIME?

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6. IS THERE ANY CALL BACK FACILITY FOR ABANDONED CALLS?

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7. WHAT IF CONSUMER CALLS IN NON-WORKING HOURS?

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8. IS THERE ANY ACCESSIBILITY CHECK DONE BY CALL CENTRE?

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9. WHAT IS THE AVERAGE HOLD TIME TO REACH CALL CENTRE AGENT?

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10. HOW TO TAKE EXTENDED WARRANTY OR ANNUAL MAINTENANCE CONTRACT ON SINFIN PRODUCTS ?

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